Rates are issued every financial year and are due and payable within 35 days of the issue date of the rate notice.  The calculation of rates is based around the value of your property that is arrived at from a valuation completed by the Valuer General of Western Australia.  All properties are rated either by their Gross Rental Value or the Unimproved Value of the land.  As a general rule properties within the townsite, those within special rural subdivisions and those of a business nature will be rated by their gross rental value whereas all rural holdings are rated as unimproved value.  For vacant land within the townsite and special rural areas, these are rated as gross rental value at a value equivalent to 20% of their unimproved value.

Change of Address

In order for your rates to be received it is important that we keep an up-to-date record of your postal address. If you have changed your postal address please make sure that you fill out the form provided below, sign it and return it to the Shire of Nannup.

Click here for Change of Address Form

Pay Rates Online

This online facility allows payment of rates by MasterCard or Visa or Debit cards.

To pay your Rates online, click here.

Minimum Payment: $10. Maximum Payment: $10,000.

You will require the Biller Code – 6275 and your reference number.  This customer reference number can be found at the bottom of your rates notice.  It is ten digits long and begins with a 1.

For more information relating to the customer reference number please call this office or for general information relating to this payment method please call the BPoint Customer Hotline on 1300 276 468.

Rates Instalment Scheme

The following payment options are now available to ratepayers, provided that all arrears have been paid in full:

  • Option 1 - Payment in full by the due date.
  • Option 2 - Four instalments.

There will be an instalment charge applicable to Option 2. The additional amount will be detailed on your rate notice and will be incorporated into the instalment payments.

*Instalment scheme attracts a 5.5% per annum charge plus a $5 per instalment administration fee.

Special Payment Plan

These plans were introduced in 2013/14 to allow ratepayers the flexibility to pay their rates weekly/fortnightly/monthly directly from their chosen bank accounts.  If you have set one of these up in previous years there is no need to complete paperwork for forthcoming years.  The plans are set up in perpetuity and as such will continue until notification is received that you wish to cancel the plan. 

If you are already paying by this method, we will work out the yearly plan based around your chosen frequency of payments and your rate liability for the current financial year.  We will then send out a confirmation letter so that you are aware of the new commitment for this year.

If you would like to start a payment plan for the first time please contact the administration office and we will arrange to send out the paperwork required.  For any further information relating to this service please contact this office.

Alternative Arrangements

Should you wish to make alternative arrangements other than the options detailed on the rate notice, contact the Rates Department immediately on (08) 9756 1018.

Ratepayers must elect to use one of these options otherwise an interest charge of 11% per annum (calculated daily) will apply on all rates outstanding after 35 days from issue of the Rate Notice. If these payment methods are not an option, please contact the Shire's Rates Officer to discuss alternative arrangements.


Eligible pensioners are entitled to receive a discount on their rates. The Shire shall determine the nature and extent of entitlement from details as at 1 July, in relation to ownership and occupation. Also a pro-rata rebate amount will be paid if a person becomes the holder of an eligible card type during the financial year which is effective from the date of registration. A deferral arrangement is also possible.

How do I apply for a concession?

The Water Corporation conduct a common rebate registration service on behalf of local government and the Corporation for eligible pensioners and seniors.

To register your entitlement for a rebate, you may apply over the phone by contacting the Water Corporation on telephone 1300 659 951 or online at watercorporation.com.au.

You can only claim a concession on your local government rates and Emergency Services Levy for one property in any one financial year, being the property owned and occupied on 1 July.

Change in circumstances

You must immediately advise Water Corporation by calling 1300 659 951 if your circumstances change at any time. For example, notification is required if:

    • you are issued with a new card or your card is cancelled or expires;
    • your original application details will change or have changed;
    • you sell or transfer an interest in all, or part, of your property or move to another address;
    • you or your spouse ceases occupation of the property; or
    • as a WA Seniors Card holder you become an eligible pensioner or the holder of a Commonwealth Seniors Health Card.

For further information regarding pensioner rates concessions, please contact the Shire's Rates Department on (08) 9756 1018.

Interim Rates

Some ratepayers may receive amended rate accounts during the year where the Valuer-General considers the Gross Rental Value of their property has changed. The Gross Rental Value (GRV) is the annual amount that the owner could obtain from rental of the property, and is assessed by the Valuer-General.

The GRV is used as the base upon which rates are levied and values are generally reviewed every 3 years. Any alteration to the property could result in an amendment to the valuation.

Unimproved Value rated properties are reviewed annually.

Penalty Interest

An interest charge of 11.0% per annum calculated daily will be added to all rates outstanding for a period greater than 35 days from the date of issue. Interest is not charged to entitled and registered pensioners.

Rating Levels

The Shire's rates income is used in the provision of facilities and services for the community, with the following rating levels applicable.

Click here for Land Use Declaration Form

Objections and Appeals

Objection to Valuation

Objections must be lodged with the Valuer General's Office within 60 days after issue of the rates notice. Rates are still required to be paid if an objection is lodged with a refund paid if the objection is successful. Forms are available from the Shire Office.

Objection to Rates Assessment

Under the provisions of the Local Government Act 1995, a property owner is able to lodge an objection to the rates imposed by a local government on the following grounds:

  • There is an error on the rate assessment, either in respect to the owners or property details; or
  • The characteristics of the land differ from that used in the differential rating system.

The objection is to be received within 60 days of the issue of the rate notice. Please contact the Shire if you would like to discuss this matter further.