Nannup Approvals Program features in Streamline WA Report

Published on Wednesday, 10 May 2023 at 11:11:25 AM

The Shire of Nannup is thrilled to be recognised for its reform achievements and collective commitment to make it easier for small business to start, relocate, grow and thrive after participating in the Small Business Friendly Approvals Program. This program is run by the Small Business Development Corporation and works with Local Governments to identify ways to streamline the approvals process to save both Local Government and business owners time, effort and money; making it easier to start and grow a thriving business. 

After completing the program in July 2022, the Shire of Nannup immediately instituted reforms such as establishing dedicated business support team to oversee approvals. This team helps to streamline event application processes, distribute information to the community through strategic communications and provide face-to-face assistance to small businesses.

As a result of the program, the Shire also standardised application information and created a visual guide of the approval process and application requirements. The Shire has built upon its improved small business approvals processes with the launch in February of its Liveable Nannup Project, which identifies opportunities for business development. The project is complemented by the Nannup Investment Prospectus and approval of the Local Planning Strategy #4.

Shire of Nannup CEO David Taylor said the program helped the team to adopt a more customer-focused approach when dealing with small business applications and break down departmental silos.

“By considering the perspective of the small business customer, officers were quick to realise how the multiple internal and external application and approval processes can feel overwhelming, confusing and complex,” he said. “The staff’s mindset and the organisation’s culture has now changed and we have an increased customer focus which should make the approvals process faster and easier for all involved.

To read the full article, please click on the link below and scroll to Page 12. 

Streamline WA Progress Report March 2023

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